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Deeper integration between various services dealing with civil security requires a new type of information and communications systems. At the same time, to a greater extent of importance is the community's involvement in providing a better environment for security forces to protect citizens and the infrastructure. The authors focus on matching new technologies with human factors – both in security organizations as well as from the community – in providing safety and security in a terroristic threatened environment. Although integrated security operation centers supported by system development and training centers do not comprise the only answer based on technology, they do represent a new tool for community building programs.
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