In order to maximise the potential of Independent Living Services (ILS) for active ageing, it is expected that innovative organizational models will be needed to support their implementation. For example, closer co-ordination between all service providers and stakeholders of independent living services is essential, such as health and social services providers' coordination for early detection of risks and preventive interventions. ICT have a central role to play in new models of healthcare, since they allow the networking and sharing of citizen information among all stakeholders that underpin a more integrated care provision. New models also allow continuity of care, avoiding unnecessary hospitalization or intrusive surgery, minimizing the disruptive effect of healthcare interventions on patients' daily lives. Specific research to better understand how ICT can contribute to enabling independent living through new models of care would be needed. Current models and solutions for care provision need to take better account of user-contexts. There is a need for research into methods on how to integrate users into the research and development process generally, i.e. not only the older citizens but also all the other actors in the ILS area, including formal and informal carers. Awareness about ILS its opportunities is limited among potential users professional organisations and policy makers alike. Outreach strategies that familiarize all stakeholders with technological options already available and under development are required.