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The Semantic Clinical Artificial Intelligence (SCAI) Chatbot: Preliminary Usability Testing
Authors
Melissa Resnick, Aaron Elkin, Samuel Tiosano, Ross Koppel, Gillian Franklin, Muhammad Usman Piracha, Kevin Taylor, Kaity Tung, Steven Brown, Jonathan Nebeker, Peter Elkin
Pages
22 - 26
DOI
10.3233/SHTI250229
Category
Research Article
Series
Studies in Health Technology and Informatics
Ebook
Volume 326: Context Sensitive Health Informatics: AI for Social Good
Abstract

We developed a doctor-facing chatbot named SCAI. We aimed to evaluate response speed and user satisfaction. Ten questions were used to test the response speed of the SCAI chatbot. The response time was long, but overall the participants were satisfied with SCAI.

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