The paper describes the development of a legal decision support guide to relevant case law decisions for owners corporation cases in the state of Victoria, Australia. The rate of growth of owners corporations (also known as body corporate or strata title properties) has increased significantly in the last two decades. Because of this growth, and the need to manage a rapidly expanding population, the governance and management of these entities has become an important concern for government. Conflict and its management within them is an essential element of this concern. The Victorian legislation outlines a three-tiered process for resolving disputes. Cases that can't be settled through negotiation are often referred to the Victorian Civil and Administrative Tribunal (VCAT). Through our system we aim to provide legal decision support for relevant case law decisions determined by VCAT to help guide disputants through the grievance process.
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