The use of the powered micro-mobility devices has increased significantly around the world, especially with the development of the new electric transportation system. In this research, a questionnaire survey was conducted to provide policymakers with guidelines to encourage users to use micro-vehicles. The survey explores the usage patterns of micro-mobility vehicles in the Emirate of Abu Dhabi, focusing on the types of infrastructure used and the frequency of usage. The research aims to determine what factors would encourage users to use their devices more frequently, with a focus on safety and convenience. According to the survey results, the vast majority of micro-mobility users in Abu Dhabi are currently riding on off-road paths shared with pedestrians, with only slight variations among different micro-mobility types. It was also found that the most common type of infrastructure used was off-road shared tracks with pedestrians, followed by off-road sign-posted tracks shared with pedestrians. There has been a variation in the usage frequencies of the different infrastructural facilities for micro-mobility ridership. However, the usage frequency of micro-vehicles on-road and off-road signposted lanes is almost the same across all the survey locations in Abu Dhabi. The findings of this paper can be used by policymakers to improve micro-mobility and make them more accessible to people.