Achieving a good agreement level between decision-makers is a crucial point to solve group decision-making processes. Habitually, it is the duty of the moderator, a person in charge of assuring that the consensus reaching process is conducted correctly. This person also offers advice to the decision-makers with the objective that they modify their assessments and narrow their differences. A great number of theoretical models have been introduced to help or substitute the moderator’s tasks. However, few of them have been implemented in practice. In this study, we present a web group decision support system helping, and even substituting, the moderator’s functions during the whole decision-making process. This system is based on the granular computing paradigm to improve both the consistency and the consensus achieved between the decision-makers. In addition, the system improves them with the possible minimum adjustment, i.e., it tries to modify the decision-makers’ assessments as minimum as possible. This group decision support system provides a web interface allowing to conduct group decision-making processes in which the decision-makers do not have the choice to meet together physically.
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