In today’s industrial environment, innovations and advancements in technology are extremely fast. This development has led to a Fourth Industrial Revolution where industrial companies strive to achieve highly digitalized and resilient production systems. To realize such production systems, the role of maintenance is critical. Industrial companies are anticipated to transform their maintenance organizations towards Smart Maintenance, but they need evidence-based guidance in pursuing such an implementation. Thus, the purpose of this paper is to support industry practitioners in their Smart Maintenance implementation. By means of an empirical case study within energy production, this paper identifies and describes hindering factors that impede the implementation of Smart Maintenance, as well as provides recommendations for overcoming the hindering factors. The recommendations can be used by industry practitioners to increase the likelihood of success in their Smart Maintenance implementation, thereby helping industrial companies in their development of sustainable and resilient production systems.
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