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Opportunities to Improve COVID-19 Dashboard Designs for the Public
Helen Monkman, Susan Z. Martin, Simon Minshall, Andre W. Kushniruk, Blake J. Lesselroth
16 - 20
10.3233/SHTI210628
Research Article
Studies in Health Technology and Informatics
Volume 286: Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics
Abstract

Many organizations created COVID-19 dashboards to communicate epidemiologic statistics or community health capabilities with the public. In this paper we used dashboard heuristics to identify common violations observed in COVID-19 dashboards targeted to citizens. Many of the faults we identified likely stem from failing to include users in the design of these dashboards. We urge health information dashboard designers to implement design principles and test dashboards with representative users to ensure that their tools are satisfying user needs.

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