User-Centered Design for Promoting Patient Engagement in Chronic Diseases Management: The Development of CONCERTO+

Gagnon, Marie-Pierre; Ndiaye, Mame-Awa; Larouche, Alain; Chabot, Guylaine; Chabot, Christian; Buyl, Ronald; Fortin, Jean-Paul; Gigu&#232;re, Anik; Leblanc, Annie; L&#233;gar&#233;, France; Motulsky, Aude; Sicotte, Claude; Witteman, Holly O.; Kavanagh, &#201;ric; L&#233;pinay, Fr&#233;d&#233;ric; Roberge, Jacynthe; Hakim, Hina; Brunet-Gauthier, Myriam; D&#233;l&#233;troz, Carole; Rahimi, Samira A.; Tchuente, Jack; Sasseville, Maxime

doi:10.3233/SHTI200473

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User-Centered Design for Promoting Patient Engagement in Chronic Diseases Management: The Development of CONCERTO+

Authors

Marie-Pierre Gagnon, Mame-Awa Ndiaye, Alain Larouche, Guylaine Chabot, Christian Chabot, Ronald Buyl, Jean-Paul Fortin, Anik Giguère, Annie Leblanc, France Légaré, Aude Motulsky, Claude Sicotte, Holly O. Witteman, Éric Kavanagh, Frédéric Lépinay, Jacynthe Roberge, Hina Hakim, Myriam Brunet-Gauthier, Carole Délétroz, Samira A. Rahimi, Jack Tchuente, Maxime Sasseville

Pages

1423 - 1424

DOI

10.3233/SHTI200473

Category

Research Article

Series

Studies in Health Technology and Informatics

Ebook

Volume 270: Digital Personalized Health and Medicine

Abstract

Multimorbidity increases care needs among people with chronic diseases. In order to support communication between patients, their informal caregivers and their healthcare teams, we developed CONCERTO+, a patient portal for chronic disease management in primary care. A user-centered design comprising 3 iterations with patients and informal caregivers was performed. Clinicians were also invited to provide feedback on the feasibility of the solution. Several improvements were brought to CONCERTO+, and it is now ready to be implemented in real-life setting.

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