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Current planning approaches for home care services do not generally support the social and human dimension of planning. They focus on optimization criteria that are easily quantifiable, such as the cost. Whereas other criteria such as the quality of the relationship between caregivers and beneficiaries or the satisfaction of the latter are important too as they can highly influence the planning. To address this issue, we investigate in this work the problem of planning optimization for home care service. We propose an extension of the classical ant colony optimization algorithms. Optimization is carried out by several classic criteria such as the cost along with social-based criteria such as the relationship between caregivers and beneficiaries. We also propose a flexible and expressive language to represent the constraints in the form of predicates that can include variables, constants and functions of the problem. This allows each organisation to add its own constraints.
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