Perhaps the greatest challenge to cybersecurity is that people are inherently behind each attack as well as its solution. Focusing on the three fundamental components of any organization—people, processes, and technology —and how to best use the strengths of each while minimizing weaknesses will lead to improved organizational reliability in dealing with cyber threats. This requires understanding and using the four Cs of people—collaboration, capacity, culture, and change—and the three Ms of process—models, metrics, and monitoring—to provide a roadmap for creating a high reliability organization.
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