The aim was to study the opinions of tuberculosis patients and doctors and identify perceived opportunities and barriers to using a Web portal to optimize its use. The perceptions of 30 tuberculosis patients and 18 doctors (10 general practitioners and 8 tuberculosis specialists) from Tomsk, Russia were collected through semi-structured interviews. The responses were analysed for content using principles of the grounded theory and thematic analysis, in order to gain insight into the participants' beliefs and attitudes towards adopting tuberculosis web-portal to increase the efficiency of the treatment and rehabilitation process.