This study aims to manage requirements from critical stakeholders for the development of a novel rehabilitation device for the elbow and forearm rehabilitation using Costumer Value Chain Analysis (CVCA) and Quality Function Deployment (QFD) tools. Results are described in accordance with the engineering requirement process adapted to this case: (i) elicitation: the requirements are from primary and secondary sources supported by CVCA application; (ii) analysis: requirements were identified and prioritized by means of QFD tool (quality, product and part characteristics matrices). The association of CVCA with QFD is an innovative and successful approach of mapping critical stakeholders to identify and prioritize requirements.
IOS Press, Inc.
6751 Tepper Drive
Clifton, VA 20124
Tel.: +1 703 830 6300
Fax: +1 703 830 2300 email@example.com
(Corporate matters and books only) IOS Press c/o Accucoms US, Inc.
For North America Sales and Customer Service
West Point Commons
Lansdale PA 19446
Tel.: +1 866 855 8967
Fax: +1 215 660 5042 firstname.lastname@example.org