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Assisting e-patients in an Ask the Doctor Service
Amine Abdaoui, Jérôme Azé, Sandra Bringay, Pascal Poncelet
572 - 576
10.3233/978-1-61499-512-8-572
Studies in Health Technology and Informatics
Volume 210: Digital Healthcare Empowering Europeans
Abstract

Ask the doctor services are personalized forums allowing patients to ask questions directly to doctors. Usually, patients must choose the most appropriate category for their question among lots of categories to be redirected to the most relevant physician. However, manual selection is tedious and error prone activity. In this work we propose to assist the patients in this task by recommending a short list of most appropriate categories.

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