The number of complex and unique mass casualty incidents (MCIs) has increased due to natural and technological disasters as well as man-made disasters such as political instabilities, economic recession, and terrorism. Thus, health care policy makers such as the Austrian Samaritan Organization require a policy management game for training emergency staff on planning and scheduling at the incident site to quickly evacuate an emergency site and to minimize the number of fatalities. In addition, students can be educated on scheduling and planning techniques such as simulation, queuing theory, and resource allocation. To investigate the potential of our policy management game, we conducted an experimental study with 96 participants including students, practitioners from health care services, and researchers. They acted as incident commanders to decide on sending medical staff to triage, to different treatment rooms for care and to on-site transportation, as well as to transportation to hospitals during three game runs. The participants rated the general structure and organization of the experiment as high. The performance was also improved by many participants during the experiment. We found differences in performance among the different participant groups.
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