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Usability Testing of a Prototype Multi-User Telehealth Kiosk
Karen L. Courtney, Judith T. Matthews, Julie M. McMillan, Laurel Person Mecca, Asim Smailagic, Daniel Siewiorek
109 - 113
10.3233/978-1-61499-488-6-109
Studies in Health Technology and Informatics
Volume 208: Driving Quality in Informatics: Fulfilling the Promise
Abstract

The overall purpose of this study was to learn how community-dwelling older adults would interact with our prototype multi-user telehealth kiosk and their views about its usability. Seven subjects participated in laboratory-based usability sessions to evaluate the physical design, appearance, functionality and perceived ease of use of a multi-user telehealth kiosk prototype. During usability testing participants recommended 18 new features (29% of comments), identified 15 software errors (23% of comments) and 29 user interface errors (47% of comments).

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