Over time public sector organisations in the UK have invested heavily on ICT projects to transform their services. During the last couple of years, Social Media applications have been used by the public sector as a complementary tool to make services more effective and transparent. In this context, the implementations of ICT projects have followed private sector business models and principles. Yet research shows that many ICT enabled initiatives have failed to deliver the desired outcomes for public sector organisations. While the evaluation of ICT projects in the last two decades have been primarily based on quantitative measures that focused on economic and technical outputs, recent studies have emerged that highlights the significance of creating public value through ICT projects. In this respect, social media applications can play a significant role. The aim of this study is to use public value framework as a lens to understand the impact of Social Media applications in generating public value when used in a local government context.