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Character of Substitution and Its Significance for Letter Demand: The Finnish Case
Heikki Nikali
15 - 29
10.3233/978-1-61499-395-7-15
Global E-Governance Series
Volume 6: Postal Services in the Digital Age
Abstract

While this article considers letter demand in general, it concentrates on the substitution effect, and its characteristics and prerequisites for realization. The purpose of the paper is to determine the differences in substitution carried out in different letter-sender and -receiver groups or between different countries, and what the reasons for this are.

$35.00 / €27.50 / £22.00
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