Introduction: The World Health Organization (WHO) recognizes the fundamental role of assistive technologies in overcoming functional limitations of people with disabilities. Users' satisfaction with the provision of assistive technology (AT) service is a fundamental aspect of the AT service outcome evaluation process. To this end, the employment of validated instruments is recommended. Objective: to provide data about a preliminary validation of the KWAZO scale in the Italian context with a sample of parents of children with disabilities who use AT solutions. Methodology: the translation of the scale was performed by AT professionals operating at the Centre for Assistive Technology (CAT) operating in Bologna, Italy. A survey was conducted involving parents of children assessed for AT at the CAT centre in the period 2007-2012. The validation of the scale was performed in terms of content and face validity in order to evaluate its comprehensibility and usability. Convergent validity was also assessed employing the Italian version of the QUEST 2.0. Results: 34 parents completed the questionnaires. From the results, the content and face validity was confirmed. Correlation between the KWAZO and the QUEST 2.0 resulted satisfactory (Spearman correlation .66; p <.001). Conclusions: The Italian version of the KWAZO scale is a valid instrument for assessing the satisfaction with the service delivery from a user perspective. Further investigations are planned in order to assess its validity and reliability with a broader sample of AT users.