

Police now find themselves serving communities that have different cultures and speak multiple or different languages. Police are also encountering many immigrant residents who are both linguistically different and have a special, cultural fear of police. As a result, community policing utilizing a cultural competency approach has become the recent development. This paper offers a framework for utilizing cultural competency in community policing programs and services. Following a review of community policing models, this paper discusses the meanings of the concepts culture, competence, and cultural competency and then moves to a discussion of the concept of cultural competency. The paper then addresses a number of cultural competency steps that community policing can take in dealing with increasing immigrant and culturally/linguistically diverse populations. The paper concludes by noting that for police, a shift in philosophy from client-centered programs to more culturally specific, community-based programs may be necessary to achieve organizational cultural competency. This philosophy suggests that compatibility between the police's organizational policies, structures, and processes and the community's cultural/linguistic characteristics would lead to better and more effective community policing service outcomes.