An overview is provided for policy-makers and opinion leaders of the physical structure and of the governance structures and processes for electricity, gas and water supply, transport and systems for general information and communication services. Their vulnerabilities and the main drivers of these vulnerabilities are also summarized, as well as possible political and institutional shortcomings. Based on these findings, a number of technical, management and organizational strategies and policy options are outlined, which may help to reduce the probability of disruption to these systems and consequent interruptions to the vital services they supply. Additionally, some suggestions are offered for areas in which further study may be needed before definitive policy recommendations can be made.
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