The main target of this chapter is the presentation of the knowledge management approach in the Friendly Rest Room (FRR) European project. The intention was to organize the data collected during the project. The approach is two-fold: the BSCW server and the FRR Knowledge Base. The BSCW server was used in order to develop a shared workspace for information exchange between the partners of the project. The gathered information in the BSCW environment was used to organize the FRR Knowledge Base, which consists of various elements. The first reactions for this knowledge management effort are also presented.
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