A questionnaire measuring difficulties with toileting and users preferred solutions was developed as part of the User Needs Research Design. It was disseminated in five European countries. This questionnaire was conceived as building a bridge between technological and non-technological aspects of toileting. In this paper, the most relevant outcomes of this questionnaire will be reported. In the beginning the general characteristics of the sample will be described, thus providing background knowledge for the interpretation of results. The purpose of using this questionnaire was threefold. First, it delivered quantified insights into the need for new technology in this area by assessing the extent to which the lack of usable toilets de facto reduces the quality of life of elderly and disabled persons, therefore justifying the effort spent in the development of innovative solutions. Second, it assessed the frequency of various difficulties with toileting and the acceptance of proposed solutions and assisting devices, thus guaranteeing a development process steered by users towards an AT (assistive technology) device that allows for an improved quality of life. And third, the questionnaire gave an insight into cultural differences with toileting throughout Europe, thus ensuring that AT products developed in this area in the future can offer tailored solutions.