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Electronic health records usability creates challenges to the delivery of care. This paper presents a novel approach to user analysis. Fixation counts have been analyzed to identify differences among physicians of 3 experience levels – residents, fellows and attending physicians. The findings indicate that users with different training levels had varied experiences while interacting with the same interface. EHRs will always be used by a variety of user groups, each with their own unique characteristics and therefore user analysis must be an important component of EHR usability testing. Eye tracking technology could serve as a valuable tool in this context.
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