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The social machines paradigm provides a lens onto the interacting sociotechnical systems of our hybrid digital-physical world, citizen-centric and at scale. It facilitates our understanding of new social processes and provides a model for the design of future systems as we move into a world of pervasive technology deployment and increasing automation. The scale and hybridity of social machines demand newmethodological approaches that are set to underpin tomorrow's ‘normal science’.
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