The Future Internet is about to fundamentally change social and economic interactions at a global scale. The integrated access to people, media, services, and things will enable new styles of interaction at unprecedented scale, flexibility, and quality. However, this also calls for a well-defined and sound approach for management and governance that allows for clear harmonization and translation of issues across domains and layers. This paper presents a proposal that aims to blend management and governance issues at business, software, infrastructure, and network level, and introduces a multi-level SLA management approach to bridge these issues across different layers. It also sketches some insights on management and governance practise and requirements in various industrial domains.
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