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The issue of lacking standardized organizational guidance is examined in the context of providing patient-centered care to meet the needs of an aging population. Standardization across an integrated organization is increasingly recognized as a social justice concern in the pursuit of equitable and timely healthcare delivery, particularly as the healthcare industry grapples with a severe nursing shortage in the United States. A master project plan methodology (MPPM) was tested to effectively develop an electronic Age-Friendly 4Ms documentation tool using the system development lifecycle (SDLC) framework. The MPPM successfully guided the design and national implementation, achieving an 84% installation rate across 124 facilities within one of America’s largest integrated healthcare systems.
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