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Starting from the needs of users, in order to solve the problems encountered by nursing staff when using nursing carts, combined with user experience map, QFD and Kano model, the users of mobile nursing carts are investigated, and the needs of users are obtained and transformed into needs. First, take hospital nurses as the research object, obtain user experience maps through observation and interviews, and use Kano questionnaires to classify user needs after preliminary extraction of user needs. Second, transform the acquired user needs into design elements and calculate their corresponding importance to establish a QFD model of mobile nursing carts. Finally, design practice based on design elements. The design of intelligent mobile nursing carts by transforming user needs into design elements aims to focus on the special group of nursing staff, provide them with more efficient nursing products, and provide a reference for the design of similar medical nursing tools.
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