This chapter explores the relationship between electronic service delivery and public accountability. Specifically, it investigates public accountability for the implementation of electronic local government. Based on empirical research with council officers and elected members involved with scrutiny committees, it proposes a initial evaluation framework for local e-government accountability. It critically examines the practice of e-government accountability using this framework. It concludes that e-government innovation has yet to have a significant effect on local government accountability to the public. Finally, it identifies some recent developments which may eventually contribute to accountability.
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