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Human mobility is important in understanding urban spaces. Citizens interact with urban spaces using the available infrastructures, not just in the mobility sector but in public services, and in Information and Communications Technology (ICT) services, that simultaneously record their footprints. Besides, the number of mobile users is increasing very rapidly in the Internet of Things (IoT) era. These additional devices will produce a great amount of data and create new big challenges for network infrastructure. Because of this new connectivity platform, and the fast growth of wireless communication, it’s important to discuss the arrival of 5G systems. They will have a large impact on coverage, spectral efficiency, data rate of global mobile traffic, and IoT devices, and in turn it will be possible to analyze the lifestyle and understand the mobility of people, such as the most frequently visited urban spaces. Therefore, this paper is relevant in the context of smart cities and will allow for an easy connection between citizens and technology innovation hub, acquiring detailed data on human movements. Based on the analysis of generated data we try to widen this view and present an integrated approach to the analysis of human mobility using LinkNYC kiosks and 311 Service Requests in New York city.
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