The increasing number of people with dementia and caregiving relatives will require a change in the provision of dementia-related services in the future. Digital technologies are a force for change. The new project digiDEM Bayern with its digital services on a digital platform and a digital patient registry should help to improve the situation for people with dementia and their caregivers especially in rural settings. An online survey among service providers for people with dementia and caregiving relatives in Bavaria was conducted to find out how they assess the current landscape of digital and non-digital service offers for people with dementia and their caregivers. The results of the survey have revealed that there is currently a large gap in the provision of digital services varying between the different categories surveyed. digiDEM Bayern addresses this gap with its digital dementia-related service platform.