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Interprofessional health care networks provide the opportunity to improve the care of chronically ill people, making it more effective and efficient. However, interprofessional relations as well as network activities must be mediated, and tensions have to be balanced. IT has the capacity to support the bridging of temporal and spatial distances within these networks. But the introduction of IT may cause unintended changes. Based on a literature study and observations in two networks for patients with chronic wounds, potential tensions and their shift caused by IT were systematically recorded, based on a categorization of Sydow. The findings of this qualitative study enable network managers to raise the awareness of potential tensions. In this way possible consequences of the introduction of IT can be counteracted at an early stage of its occurrence. Furthermore, the study revealed that the introduction of IT results in shifts within the state of tension, and amplifies conflicts in many cases. Ideally, IT may serve as a ‘translator’ with unifying implications, while fostering the diversity of a network at the same time.
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