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The social patterns of nations worldwide have exhibited an aging trend and declining birth rates, thus motivating advanced nations and businesses to invest in the development of robots that provide services to people. Because robot-related research is primarily focused on the functionality of robots, considering product aesthetics and brand images have been overlooked. This study is composed of two phases: the first phase establishes the product design images, applies the Kansei Engineering (KE) to analyze consumers' preferences. The second phase applies the Failure Mode and Effects Analysis (FMEA) for product design and production planning, By this research, a systematic approach has been made to integrate the KE and FMEA for product development and taking a Security guard robot as the case study.
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