As a guest user you are not logged in or recognized by your IP address. You have
access to the Front Matter, Abstracts, Author Index, Subject Index and the full
text of Open Access publications.
Healthcare processes are complex and require a high-level of interdisciplinary cooperation among the different specialists and sectors involved in their delivery. Information flows among organizational entities, sectors, areas and employees represent possible low process interoperability risks as well as noncompliance risks between business rules and actual process deliveries. Besides this complexity, the Brazilian healthcare area has a notorious problem in its public and private health care systems. These problems are of structural, organizational and financial natures, reflecting the low value attributed to quality and to the actual services in recent surveys of Instituto Data Folha and the Brazilian Ministry of Health (Ministério da Saúde). This paper intends to propose an adaptation of Process Mining as an ancillary tool in knowledge discovery processes in healthcare in order to contribute to further improving this area in Brazil. In order to accomplish this, a case study was carried out in the Erasto Gaertner Hospital, located in Curitiba – PR, Brazil, a local reference in cancer treatments.
This website uses cookies
We use cookies to provide you with the best possible experience. They also allow us to analyze user behavior in order to constantly improve the website for you. Info about the privacy policy of IOS Press.
This website uses cookies
We use cookies to provide you with the best possible experience. They also allow us to analyze user behavior in order to constantly improve the website for you. Info about the privacy policy of IOS Press.