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It is noticeable the growing of the various types of concerns in large centers, whether by citizens or public officials. In that sense, an important dimension is the crises management such as in cases of natural disasters. This scenario calls for a task force in an attempt to predict or solve emergencies, especially in managing and integrating public and private spheres, which in turn are centered on public authorities, service providers, citizens, volunteers and systems. In order to allow the exchange of information and joint actions of those involved entities, the fulfillment of interoperability requirements become a critical factor promoting improved performance of the actions taken in situations of crisis. Based on the literature and related worldwide initiatives, the main concerns and attributes of crisis management are identified from the perspective of interoperability. Founded on this knowledge a framework that supports a Disaster Response Management System (DRMS) development cycle is proposed. In this paper, a focus is done on a diagnostic step based on a Multi-criteria decision analysis (MCDA) in order to assess potential interoperability of a public entity or locality. The proposed MCDA method facilitates the specification of integrated solutions for the public sector to meet interoperability requirements in disaster management scenarios.
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