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This study presents the conceptual basis for the design of a new system to deliver specialty coffee ready for consumption produced by small farmers. The challenge of the new socio-technical system design is the balance between economic, environmental and social elements, in addition to the technology. The interaction of these elements should lead to a result that meets the development of appropriate technology requirements. This requires the application of a systematic process. Although projects for small producers are generally not treated within the theory of complex systems, there is a variety of features that may be presented in a socio-technical system, causing different treatment in order to analyse them.
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