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There has been a widespread shift to electronic ways of conducting business that has transformed existing relationships between governments, governments and citizens, and governments and business. This move to electronic interactions is supported by new business systems that streamline and automate transactions, enable integration of information and service delivery and enhance collaboration between participants. Such changes in the way government business is carried out have significant implications for how public administrations document their activities and make that information available to both government and citizens to aid future decision making and accountability. Because digital records are particularly vulnerable to technological obsolescence and media decay, ensuring future access to the information created by government is a challenging issue for all jurisdictions. This paper focus on the E-ARK project, a European endeavour to standardise and create tools for consistently transferring digital records between business systems and digital archives. The E-ARK approach has the potential to simplify and make consistent diverse approaches to solving the issue of how to transfer information between the ICT systems in use in government, and the archives charged with the responsibility for ongoing and management of the information considered to be of long-term significance.
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