Inclusive design outcomes in architecture rely on valid and reliable information about user experiences. The way users perceive and experience the built environment contains the clues for the optimal facilitation of their needs and expectations. However, their perceptions of aspects of the built environment and their needs and expectations are not easily accessed for incorporation into the design work of professional architects and architecture students. This paper identifies how this need may be addressed and outlines methods of making such knowledge more accessible and in a form that facilitates ease of incorporation of user perceptions and expectations into design. Specifically, this paper details approaches whereby user perceptions are transformed into design tools that can be used by architects for applying inclusive design. Several approaches that are described in this paper can be applied and combined by architects and students to obtain information regarding user perception of the built environment and subsequently converting the information into the tools or criteria for designing inclusive buildings and facilities. The approaches and the tools are expected to support the incorporation of inclusive design into the architecture profession and education.
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