The Future Internet is about to fundamentally change social and economic interactions at a global scale. The integrated access to people, media, services, and things will enable new styles of interaction at unprecedented scale, flexibility, and quality. However, this also calls for a well-defined and sound approach for management and governance that allows for clear harmonization and translation of issues across domains and layers. This paper presents a proposal that aims to blend management and governance issues at business, software, infrastructure, and network level, and introduces a multi-level SLA management approach to bridge these issues across different layers. It also sketches some insights on management and governance practise and requirements in various industrial domains.
IOS Press, Inc.
6751 Tepper Drive
Clifton, VA 20124
Tel.: +1 703 830 6300
Fax: +1 703 830 2300 email@example.com
(Corporate matters and books only) IOS Press c/o Accucoms US, Inc.
For North America Sales and Customer Service
West Point Commons
Lansdale PA 19446
Tel.: +1 866 855 8967
Fax: +1 215 660 5042 firstname.lastname@example.org