Telecare technology is not common yet, although it is perceived as promising. Most studies on telecare technology transfer present a case involving the use of a single methodology and approach during some steps of technology transfer. Technology transfer models cannot be sensibly constructed if they don't consider the whole innovation process, therefore, the aim of this research is to introduce a model for the mapping of telecare technology transfer in an innovation system as a whole and assess its usability by mapping drivers and barriers as experienced in the transfer of a documented telecare technology introduction. We started from the basic System Innovation (SI) Framework as introduced and expanded by Klein Woolthuis and applied it to one of the cases published in Technology and Disability; 24(3): ‘ACTION’. The SI-approach provided a structured overview of the complete innovation system and helped uncover the source of the success and the roots of the challenges.